Property interview
We record what the homeowner observed and when.
Active water entry or open roof?Call now (980) 800-5991
Hail damage roof inspection · Charlotte, NC
Hail evidence must be inspected—not guessed from the ground.
Hail can affect shingles, ridge caps, vents, gutters and soft metals. Majestic records observable conditions and separates storm patterns from age, wear and unrelated installation conditions.
SAFETY FIRST
Remain indoors during hail and lightning. After the storm, avoid fallen lines, trees and slippery surfaces. Do not climb onto the roof to look for impacts.
What you may notice
Visible clues help define the inspection—not the final diagnosis.
Use these examples to describe what you see from a safe location. A photo cannot confirm every roof layer, hidden moisture, cause or repairability.
- Dents, tears or displaced granules
- Cracked or fractured shingle mats
- Marks on vents, flashing or gutters
- Damage to ridge and hip caps
- New water entry after the storm
Before the crew arrives
Five first steps for the homeowner.
Do only what can be completed safely from the ground or a stable interior area.
- 01
Record the date and approximate time of the storm.
- 02
Photograph hailstones and ground-level damage when safe.
- 03
Save screenshots of official weather alerts if available.
- 04
Inspect interiors for new moisture without entering unsafe areas.
- 05
Schedule a free roof inspection.
How Majestic handles this specific problem
A documented path from concern to completed roof.
The exact scope depends on safe access and what the inspection confirms. These five stages show how this particular roof condition is evaluated and repaired.
Systematic inspection
Accessible slopes and related roof components are reviewed consistently.
Photo and measurement record
Visible conditions, roof geometry and affected components are organized.
Repair-or-replace scope
Majestic explains the physical construction options without predicting insurance coverage.
Project coordination
The homeowner chooses an out-of-pocket or claim-related path; Majestic coordinates authorized roofing through completion.
What happens when we arrive
Six checkpoints from arrival through closeout.
Majestic documents the roof as a construction system, explains choices before work begins and keeps insurance coverage decisions separate from contractor work.
Arrival, interview and safety check
The technician confirms what happened, when the condition was first noticed, whether water is entering now and which interior rooms are affected. Before using a ladder, Majestic checks weather, electrical, tree, structural and fall hazards and explains any access limitation.
Interior and ground-level reference
When relevant and accessible, the team starts at the stain, drip or impacted room, reviews the attic from a safe access point and then walks the exterior perimeter. This creates a reference line between the interior evidence and the roof area above it.
Roof-system inspection
When safe access is available, Majestic reviews affected slopes plus shingles, ridge and hip caps, valleys, flashing, pipe boots, vents, skylights, roof edges, gutters, fascia and soffit. Wide photographs show location; detail photographs show the condition.
Measurements and factual documentation
The record identifies visible conditions, roof geometry, affected components and estimated quantities. Storm-related observations are separated from age, maintenance, installation details and hidden conditions that cannot be confirmed without authorized removal.
Options explained before authorization
Majestic explains immediate protection, localized repair, section rebuild and replacement paths when applicable. The homeowner receives a written roofing path and can choose an out-of-pocket project or use the factual documents in a claim they manage with their carrier.
Construction, verification and closeout
After a written scope is approved, materials and schedule are confirmed. Majestic performs the authorized roofing work, controls debris and cleanup, photographs completion and provides the applicable invoice, warranty and project-closeout documents.
Repair options
The inspection determines which option can be built reliably.
Final materials, quantities, code requirements and hidden conditions are confirmed in the written scope.
Localized repair
Possible when damage is limited and compatible shingles can be installed without harming surrounding material.
Accessory replacement
Damaged ridge caps, vents, flashing or gutters can be scoped separately when appropriate.
Impact-resistant replacement option
Class 4-labeled and other impact-resistant shingles can be discussed by current manufacturer, product availability and written specifications.
Complete roof replacement
May be considered when functional damage is widespread or the existing system cannot accept a dependable repair.
i
IBHS evaluates asphalt-shingle hail effects through dents, granule loss and tears or cracks; product performance varies. Read the source ↗
FAQ
Clear expectations before work begins.
Is the inspection free?+
Yes. Majestic provides a free roof inspection, photographs, a report, estimated measurements and a written project path, subject to safe access.
Does the inspection guarantee insurance coverage?+
No. Majestic documents roofing conditions and scope. The carrier independently decides coverage and payment.
Can I pay out of pocket?+
Yes. Majestic can explain an out-of-pocket repair or replacement path as well as the construction documentation used for a claim-related project.
How far do you travel?+
Roof inspections are available approximately 90 minutes from Charlotte or Rock Hill, subject to address and schedule confirmation. Raleigh is not in the service area.