Denied or underpaid roof claim
A denial or a low estimate is a carrier decision. Majestic can re-inspect, photograph missed items and discuss whether a supplement or a second look is construction-justified. We do not guarantee a reversal. You remain the claimant.
Ask the carrier for the written reason: wear and tear, matching, date of loss, policy exclusion, or insufficient documentation. Photos, dates and the original claim number matter. NCDOI publishes consumer guidance; use official sources, not social-media claim scripts.
If the roof still has storm-related openings, missed flashing or code items, a documented construction list can support a conversation with the adjuster. If the roof is simply old, a repair or replacement may still be needed—and still unpaid by insurance. Those are different problems.
We will not promise the carrier will pay, waive your deductible or “get the claim approved.” We will explain the roof, write a scope and build what you authorize.
FAQ
Get the denial in writing. Confirm deadlines to appeal or reopen. Share the letter and photos with a contractor if you want a construction review. Consider NCDOI consumer resources.
If line items are missing relative to the actual roof system, a supplement may be appropriate. It is still the carrier’s decision. See the supplements page.
That is your decision. Majestic is the roofing contractor, not legal counsel and not a public adjuster.
Next step
Free inspection by address. Same-business-day response. Not a final quote and not a claim promise.